FAQ's
Serum
Q: How many drops should I use?
A: You’re the master, the more drops added the deeper the glow. We recommend using 2-3 drops for a light glow, 5-8 for a medium glow and up 12 for the ultimate bronzed look.
Q: How often should I use the drops?
A: You decide how often to use them, but we recommended exfoliating with our exfoliating mitt and starting out fresh once a week.
Q: Can I use drops alone or with other products?
A: Both! You can use drops alone and with any other products that you use on your face + body.
*Pro tip: We love adding our drops to our face + body lotions, oils and serums and even mix it in with your bb cream or foundation!
Q: How long will my tan last?
A: 5-7 days and our formula is created to fade like a natural tan.
*Pro tip: Use our exfoliating mitt before every application for a streak-free, longer lasting glow!
Q: Can I suntan with TopGlow serum?
A: Our serum does not contain SPF and will not protect you from harmful UV rays. Please note that if you add our serum to your SPF, it may dilute the product.
Q: Is the serum safe for sensitive skin?
A: Our serum is formulated for all skin types. We always advise to do a patch test before use as all skin types are different.
Teeth Whitening Kit
Q: How often should I use the TopGlow teeth whitening kit?
A: We recommend using it everyday for 7 days for the ultimate results and then once or twice a week for regular whitening upkeep.
Q: How many uses per kit?
A: Our kit comes packed with 3 whitening wands that have approximately 10 uses each, so you get up to 30 uses per kit!
Q: Does it cause sensitivity?
A: Our whitening system is formulated to not cause sensitivity but if you already have sensitive teeth you can use the blue desensitizing gel included in every TopGlow teeth whitening kit.
Q: Do I need to buy a brand new kit when I’m done my whitening wands?
A: No! All you need to do is order the whitening wands, sold separately on our website.
Q: What are the white spots that appear on my teeth after whitening?
A: Teeth whitening does not cause white spots on your teeth; however, teeth whitening treatments can make already present spots more visible. Visible white spots are usually due to loss of calcium in teeth, high acidic diets or having braces.
Exfoliating Mitt
Q: How often should I use my TopGlow exfoliating mitt?
A: Once or twice a week or every 5-7 days. Depends on your preference.
Q: Should I add other products to the mitt before using?
A: NO! Our exfoliating mitt is woven with 100% silk. It works best with warm water only.
Q: How should I care for my exfoliating mitt?
A: After each use, clean thoroughly with warm water and hang to dry. Do not machine wash or dry.
Q: Is the mitt safe for sensitive skin?
A: Yes it is; however we recommend not using when skin is sunburnt or irritated.
Q: What if I don’t see visible dead skin when exfoliating?
A: Don’t panic! You may not always see the dead skin sweeping away but that doesn’t mean your skin isn’t benefiting from it.
Q: How long before I need a new mitt?
A: We recommend getting a new mitt every 8-10 weeks. With use, the silk will deteriorate and will not have the same effect when exfoliating. It is also recommended that you change your mitt for hygiene purposes.
Q: Is it safe to use on my face?
A: Yes! We recommend a more gentle exfoliation on the face; slow, gentle circular motions for best results.
Q: Do I have to remove my body out of the water to exfoliate?
A: Yes, we strongly suggest it as the water interferes with the exfoliation process. It will cause the mitt to be too damp, therefore not capable of exfoliating the skin as intended.